Terms and Conditions

1. Acceptance of the Terms

These terms and conditions constitute a legally binding agreement between you and SpinEmpire Casino. By registering an account you agree to these rules. Please read them carefully before playing.

2. Account Eligibility

• You must be at least 18 years old to open an account.
• You must reside in a jurisdiction where online gambling is permitted.
• You are yourself responsible for checking the permissibility of online gambling at your place of residence.
• Only one account is allowed per person, household, IP address and device.
• Creating multiple accounts leads to immediate closure and the forfeiture of all balances.

3. Account Management

• You must provide correct and complete information at registration.
• You must keep your credentials confidential.
• You are responsible for all activities that take place through your account.
• We reserve the right to suspend or close your account if we suspect fraud, money laundering or a breach of these terms.

4. Bonus and Promotion Conditions

• All bonuses are subject to specific wagering requirements.
• You must meet these requirements before bonus funds or winnings derived from them can be paid out.
• If you request a withdrawal before completing the wagering, the bonus expires.
• During an active bonus, a maximum stake per round applies.
• We reserve the right to end bonuses or promotions at our own discretion.

5. Wagering Requirements Explained

A wagering requirement of x35 means that you must place stakes equal to 35 times the bonus amount. For example, if you receive a bonus of 100 CHF, you must wager 3.500 CHF before the balance is converted into real money. Different games contribute to different degrees: video slots usually at 100%, table games considerably less.

6. Payments and Financial Transactions

• You may only deposit using payment methods held in your own name.
• Third-party deposits are not accepted.
• Withdrawals are made, where possible, to the method originally used for the deposit.
• Before the first withdrawal you must verify your identity.
• This includes a copy of an ID document and proof of residence.

7. Game Rules and Fair Play

• All games use tested random number generators.
• Any attempt to manipulate game outcomes is strictly prohibited.
• We reserve the right to void stakes and winnings in the event of fraudulent play.
• The use of automated betting software is prohibited.

8. Responsible Gaming

We want you to enjoy the casino responsibly. Gambling should be entertainment, not a way to earn money. We provide tools with which you can manage your gaming behaviour. You can set daily, weekly or monthly deposit limits, activate a cooling-off period or request a self-exclusion that blocks access for a defined period.

9. Prohibited Actions

• Creating multiple accounts
• Collusion with other players
• Use of automated betting systems
• Bonus abuse or exploitation of promotions
• Money laundering
• Fraudulent chargebacks

10. Account Closure and Termination

We reserve the right to terminate your account at any time, with or without stating reasons. After termination, any remaining real-money balance will be returned to you following verification. Bonus funds and outstanding wagering requirements are forfeited.

11. Dispute Resolution

Disputes relating to these terms are resolved primarily through customer support. Please contact our team first before taking any further steps.

12. Changes to the Terms

We reserve the right to amend or update these terms at any time. Continued use of our services after changes is deemed acceptance of the new terms. We recommend checking this page regularly.

13. Applicable Law

These terms are governed by the applicable law of the jurisdiction in which the operator's licence is issued.

14. Contact

If you have questions about these terms and conditions, you can reach our support team via live chat or by email at [email protected]